My Favourite Tools: Why I Love Canva

Today I wanted to share with you one of my favourite tools: Canva. I seriously LOVE this site and use it nearly everyday. I'm not an affiliate or in any way connected with the site. I'm just a fan ;)

The templates on site make it super easy, and quick, to create images for use both online and off. As all designs created are saved to the site, it also makes it easy it keep branding on track. 

They have templates for pretty much everything, but also give you the option of using custom dimensions. 

This screenshot shows just some of the templates available:

Not only is it my go to creation tool for images for blog posts, and social media, but they also offer awesome customer service.

Here's a look at how things went when I was greeted by an error message on site on Tuesday this week.

My first reaction was to panic. I had planned on creating graphics for upcoming blog posts both here at www.JoLinsdell.com and for my other sites www.WritersAndAuthors.info and www.PromoDay.net. As I mentioned above, Canva is a site I use on a daily basis. 

Once I'd refreshed the page about a million times (OK I may be exaggerating just a tad but it was a lot), I decided to reach out on Twitter. 

What's up with the site @canva? says "An error occurred and we weren't able to load your designs" 😱😰 pic.twitter.com/mjhl9MedZQ

— Jo Linsdell (@jolinsdell) February 28, 2017

I'm not known for being patient and so decided to try contacting customer service on the website. It was down too. At this point I decided to talk to Canva more directly...

.@canva customer service link on site not working either. Do u not love me anymore? Was it something I said?😭 If I ask nicely will u fix it? pic.twitter.com/QZCk6tijMm

— Jo Linsdell (@jolinsdell) February 28, 2017

That's when I received a tweet from them telling me they were fixing the problem.

@jolinsdell We apologize for the system interruption! Currently fixing the problem. We do appreciate your patience! ^he

— Canva (@canva) February 28, 2017

Oh good *relief*. You had me worried there for a sec 😓 Thanks @canva https://t.co/x2FpYfNjLp

— Jo Linsdell (@jolinsdell) February 28, 2017

I then received another tweet from them that proved that not only are they quick to reply and resolve problems, but also put a personal touch when they do to make their clients feel special.

@jolinsdell Aww, Jo, we hate that this is making you sad! 💔 So sorry! We love you and we're already working on a fix, be back soon! ^pd

— Canva (@canva) February 28, 2017

Customer service done right 👍🏻👏🏻😊 https://t.co/Zgg0p3kEIe

— Jo Linsdell (@jolinsdell) February 28, 2017

So if you're looking for a site to use to create visual content to use for your blog, or social media posts, I highly recommend using Canva.